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File a Claim

FILING A CLAIM IS QUICK AND EASY

Broken, malfunctioning, or stolen…
We’ve got you covered!

To avoid delays in your claim, here’s what you need:

1

What happened to your device

To file your claim we’ll need to know the exact date of incident, the last time you used your device and whether it was dropped, got wet, is malfunctioning or something else happened.

Refer to your terms and conditions for more information.

2

Your device information

We need to validate your registered device as being covered under your policy so we will need your purchase receipt or proof of ownership that identifies the device by it's IMEI or Serial Number.

You can also get this information from your carrier

3

Documentation

You will need to fill out and upload some simple forms to verify your identity.

These forms will be available to download online after you submit your initial claim through our system.

4

Deductible

Your deductible is only a fraction of the full retail price of your device and you can pay it easily online by credit, debit, or prepaid card. Once your claim is approved we will get you back up and running in 1-7 business days.

5

Submit Your Claim

Click Here to start the claim process. (You must have an active policy and be logged into your account for this link to work)