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"LifeProof does not warrant, and is not responsible for, any smart phone or other device made by anyone other than LifeProof." This statement alone means to me that a "LifeProof" case is worthless! If I am buying a case to cover my $700+ phone and it claims to be waterproof etc. but it does not replace my device if it malfunctions, then it is worthless! We have hundreds if not thousands of customers that file claims and state that they had a "LifeProof" case on their device and they do not know why it didn't protect their device. The reason is simple: They are just pieces of plastic that cost about $1.50 to make and retail for $79-89. Their warranty is only for their device and therefore, means nothing. They can literally sell defective devices all day and only be out $1.50 when they have to replace the device. Then they go on in their warranty statement that they can send you a refurbished case... That to me is absurd! how is a piece of plastic "refurbished"?... The reason I am writing this article is because of the many complaints I have received about the "LifeProof" cases and how they thought it would cover their device in water and that they should have to pay the deductible since the "LifeProof" cases failed. Our customers feel that the "LifeProof" company should pay their deductible for us replacing their device. Although I agree, I can not help anyone because the "lifeProof" company states in their first statement on their warranty page "LifeProof does not warrant, and is not responsible for, any smart phone or other device made by anyone other than LifeProof."--- This pretty much tells you that you are paying $79-89 for something that will more than likely not work. It is my opinion that if their cases were so great they would have a provision in their warranty that if it is proven that their device failed due to faulty workmanship, they will replace the device it covered. But... that will not happen and the makers will continue to get rich off of their advertisements that do not state you are pretty much stuck if their product failed and your device is damaged. With this being said, skip the bulky $79-89 case and spend that money on 1 year or more of coverage from us. We guarantee to cover your device from all damage and will replace it with a new one if needed. We won't just give you a new or refurbished policy... www.esurranty.com is the place to make sure you get the best cell phone insurance and the best cell phone extended warranty coverage so thank you again for reading our blog and feel free to contact us with any questions. 

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How do we get positive reviews to show???

Lately I have been asked why our positive reviews do not show up on all the major review sites. We literally have hundreds of positive reviews that no one ever sees and some of our customers that have the ability to contact me directly have asked why their review didn't post. So I did some digging... What [...]

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New Design, New prices!

Here at www.esurranty.com we redesigned our site this week to help our new customers find what they are looking for easier and our existing customers check on policies and claims easier. Over the next month we will be implementing a trade in page where customers can trade their existing devices in for a new device at [...]

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Another GREAT Year at eSURRANTY.com

As I will be on vacation from this Tuesday until the New year, I wanted to take the time to thank all of our customers for another great year here at www.esurranty.com. We have gone through some growing pains with our inclusion of same day repairs as well as our loaner program but I feel [...]

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New look, New interactive site Coming soon!

Within the next week you will see some changes on www.esurranty.com. The design will look a bit different and will be more responsive to all mobile devices as well as look better on desktops and laptops. Also, we will be making the customer account section more functional for our existing policy holders. You will be able [...]

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Our Live Chat Upgrade

From 05/31/2014 to 06/01/2014 our live chat system will be going through an upgrade. When complete, our live chat system will offer  more ways for our customers to interact with us and make purchasing your policy, filing a claim and getting overall information about your account more efficient. If you have a problem connecting to [...]

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Requirements for Loss & Theft Coverage

As of 02/01/2014 all devices that are covered by eSURRANTY.com must have a tracking application installed on it. For Apple phones or tablets, the "Find My iPhone" or "Find My iPad" application must be installed and activated at all times to have a loss or theft claim approved. You will be required to give your [...]

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Follow us on Pinterest

We just started posting pictures and networking on Pinterest. We invite you to check us out and follow us. We follow everyone that follows us. As an incentive,  every month we will be giving away 1 year of cell phone insurance to one of our new followers. Make sure to pin our pictures of iPhone [...]

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Follow us on Twitter

Follow us on Twitter for all cellphone, tablet and electronics device updates. twitter.com/esurranty

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Like us on FaceBook

Like us on Facebook and earn money.  we will give 10 people every week a $10 visa gift card for liking us on Facebook.   http://www.facebook.com/esurranty    

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